Billing & cancellation
Upgrade, downgrade, update payment, download invoices, or cancel your subscription.
From the sidebar, choose Settings then Billing. You'll see your current plan, next renewal date, this month's usage, and your invoice history.
Was this step helpful?Click Change plan to compare Free, Pro, Business, and Enterprise side-by-side. Upgrades apply immediately and are prorated. Downgrades schedule for your next renewal date so you keep paid features until the period ends.
Was this step helpful?Click Manage payment to add or replace a card (via Stripe), or set up KHQR / ABA bank transfer where available. The default method is used for the next renewal — failed charges retry automatically for 7 days before the plan pauses.
Was this step helpful?Scroll to Invoices for a list of every charge. Click Download to grab the PDF receipt — it includes your workspace name, address (if set), and Stripe payment reference for accounting.
Was this step helpful?Click Cancel subscription. We ask once for the reason (optional, helps us improve) and confirm. Cancellation takes effect at the end of the current billing period — you keep paid features until then, no early charges.
Was this step helpful?Your workspace doesn't disappear. It downgrades to Free at period end, which means your data, contacts, drafts, and sent history stay intact but new sends and AI generations are limited to the Free quota. Re-subscribe anytime to lift the limits.
Was this step helpful?If you want all data removed, open Settings → Privacy → Request deletion. We honor GDPR / CCPA deletion requests within 30 days and email a confirmation when it's done.
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