We're here to help. Most questions are answered in our in-product docs, but you can reach a human directly via the channels below.

Contact support

• Email: support@emailbot.approfits.com — typical response within 1 business day.
• Contact form: /contact
• Status page: /status

Common topics

• Connecting Gmail or SMTP — see in-app Mailboxes and our Gmail permissions reference.
• Billing & subscriptions — manage from Settings → Billing, or email billing@emailbot.approfits.com.
• Deliverability issues — start with the in-app Deliverability Tools and Warmup pages.
• Data export or deletion — request via /data-export-request or /data-deletion-request.

Reporting bugs & security issues

Report functional bugs to support@emailbot.approfits.com. For security vulnerabilities, please follow the responsible disclosure process documented on our Security page — do not file public issues for security topics.

Service-level expectations

EmailBot KH targets 99.9% monthly availability for the core sending pipeline. Real-time component health is published at /status. Incident postmortems are shared with affected customers via email.